We are proud to offer free standard shipping within the United States! Express options are available for additional costs. International options are also available, please proceed to checkout to see additional options.
Estimated Shipping Times:
Standard Shipping: 3 to 7 business days
Express Shipping: 1-2 business days
Return & Exchange Policy
We take pride in our Groomie Club products and want you to be happy using them. All of our products (non-consumable) carry a 30-day return and exchange policy. If you are not satisfied with a product you purchased from Groomie.club, or have a defective issue, you can return it for a refund within 30 days of your receipt of the product. For products purchased from an authorized dealer, including Amazon, their return policy applies, so please contact them directly for more information. To the extent allowed by applicable law, products purchased from an unauthorized retailer are not covered by our return policy.
If you wish to return part of your order, we will refund the purchase price of each item from your original order.
How to Process a Return, Exchange or Warranty
If at any point in the first 30 days you decide that you're not 100% satisfied with your new shaver, return it for a full refund or exchange. Simply CLICK HERE to start your return or exchange process automatically. If you need to file a limited warranty claim and it’s been more than 30 days, but less than 1 year, please CLICK HERE to start your warranty claim.
Products must be returned in like-new condition with the original packaging to be eligible for a refund. Consumable products (shaving cream, post shave, skincare, etc.) cannot be returned for a refund, if unsealed or used.
Our return policy is applicable only to orders placed on https://www.groomie.club
Please note that our return policy does not apply to single refill replacement blades, monthly subscriptions and recurring charges, or extra accessories for the BaldiePro device. Single refill replacement blades, monthly subscriptions, and extra accessories are non-refundable.
Return shipping labels are not provided by Groomie Club at this time.