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- Groomie Club
Please note that our Site may contain links to third-party websites, such as delivery services and social media pages. These links are intended for your convenience only. These third-party websites and services are not related to Groomie Club and may have separate privacy policies and data collection practices. We have no responsibility for these websites or their privacy practices and encourage users to read the privacy policies of all websites they visit.
When you access or use Our Services, We may, either directly or by using Our service providers, gather, collect, record, hold, distribute, share, disclose or otherwise use personal information about you which you provide to Us. Personal information is any information that relates to you, identifies you personally, or could be used to identify you including, but not limited to: your name, mailing address, email address, telephone number, or any other information. Personal information does not include anonymized or aggregated information. The types of personal information that we may collect about you are described below.
1.1. INFORMATION YOU VOLUNTARILY PROVIDE TO US. We collect personal information that you voluntarily provide to Us when you:
In these instances, the types of personal information that We may collect from You may include:
1.2. INFORMATION WE COLLECT BY OTHER MEANS
1.2.1. INFORMATION AUTOMATICALLY COLLECTED
When you access or otherwise use Our Site or Services, We automatically collect certain personal information about you, including:
1.2.2. INFORMATION WE RECEIVE FROM THIRD PARTIES IF APPLICABLE TO FURTHER INFORMATION
We receive information about you from other sources to help us correct or supplement our records, improve the quality or personalization of Our Services to you, and prevent or detect fraud.
We may also collect personal information about you that we receive from our partners, group members or other third parties. For example, if you make a purchase from Us, we may receive information about your creditworthiness from Our financial service providers; or if you visit one of Our social media accounts, the respective provider may provide Us with statistical information regarding your use of Our account. By gathering additional information about you, we can correct inaccurate information, enhance the security of your transactions, and give you product recommendations and special offers that are more likely to interest you.
2.1. PRIMARY WAYS WE USE YOUR INFORMATION.
We may share or disclose your personal information in the following circumstances, and in all countries mentioned in Section 7 hereof:
4.1. COMMUNICATION PREFERENCES
You have the right to correct your personal information that you shared with Us on our Site or Services. We are committed to ensuring that your personal information is kept accurate and up to date. However, it is up to you to update it with any changes. You are solely responsible for correcting, updating, or modifying any and all of your personal information as it appears in, and as otherwise stored by Our Services.
4.3. DO NOT TRACK: SPECIAL ADDITIONAL NOTICE TO CALIFORNIA RESIDENTS
Some Internet browsers, such as Internet Explorer, Firefox, and Safari include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT" signals have not been adopted, Our Site does not currently process or respond to “DNT” signals.
This Site and Our Services are not directed to children under the age of 16, and We do not knowingly collect any personal information from children under the age of 16. We ask that minors under the age of 16 not submit any personal information to Us. If you have reason to believe a child under the age of 16 has provided Us with personal information, please contact us at email@example.com and request that such information be deleted from Our records.
We have implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All personal information you provide to Us is stored on Our secure servers behind firewalls. Any payment transactions will be encrypted using SSL or other encryption technology, or will use Our third-party payment processors, who will use appropriate security procedures.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of Our Site, you are responsible for keeping this password confidential. You should not share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site.
Unfortunately, the transmission of information via the internet is not completely secure. Although We do our best to protect your personal information, We cannot guarantee the security of your personal information transmitted to Our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to Us, please note that We transfer the data, including personal information, to the United States and/or the EEA and process it there.
This section applies only to California residents. Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), below is a summary of the “Personal Information” categories, as identified and defined by the CCPA (see California Civil Code section 1798.140 (o)), that We collect, the reason We collect your personal information, where we obtain the personal information, and the third-parties with whom we may share your personal information.
We generally collect the following categories of personal information about you when you use Our Site or Services:
We collect your personal information for the business purposes described in Section 2, above. The CCPA defines a “business purpose” as the use of personal information for the business’s operational purposes, or other notified purposes, provided the use of personal information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or another operational purpose that is compatible with the context in which the personal information was collected.
The categories of third-parties with whom we may share your personal information are listed in Section 2, above.
8.1. PRIVACY RIGHTS
California residents have the following rights listed below. Your Right to Access and Right to Deletion are not absolute and are subject to certain exceptions. For instance, We cannot disclose specific pieces of personal information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the personal information, your account with us or the security of the business’s systems of networks.
Right Against Discrimination. You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete or opt-out of sales.
Right to Access. You have the right to request that We disclose certain information to you about the Company’s collection and use of your personal information over the past 12 months. Specifically, you can request the following information:
Right to Deletion. You have the right to request that We delete any of your personal information that We collected from you and retained, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for the Company or its service provider(s) to:
8.2. EXERCISING YOUR RIGHTS
To exercise your right to access, data portability, and deletion rights, you must submit a verifiable consumer request to Us by either:
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request to the Company related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
This Section provides additional information to individuals located in the EEA, the United Kingdom or Switzerland at the time their personal information is collected by Us. All capitalized terms in this Section have the meaning as defined in the General Data Protection Regulation (GDPR) and/or, as applicable, the GDPR as it is saved and incorporated into United Kingdom law following Brexit (UK-GDPR) or the Swiss Data Protection Act (including, but not limited to “Personal Data”, “Processing”, “Controller”, “Processor”, “Data Subject”, “Consent”).
9.1. Data Controller, Data Protection Officer and EU Representative
Groomie Club., 10054 Old Grove Road, San Diego, CA 92131, firstname.lastname@example.org.
You can contact the Company’s Data Protection Officer using: email@example.com.
For Data Subjects in the EU and the UK: We value your data subject rights under GDPR and UK-GDPR and therefore appointed the following entities as representatives according to Art 27 GDPR and Art. 27 UK-GDPR in order to provide you with an easy way to submit to us privacy related request like a request to access or erase your personal data. If you want to make use of your data subject rights, please visit: gdpr-rep.eu/q/13529322
Maetzler Rechtsanwalts GmbH & Co KG
Attorneys at Law
c/o Groomie Club
Schellinggasse 3/10, 1010 Vienna, Austria
Please add the following subject to all correspondence:
GDPR-REP ID: 13529322
c/o Groomie Club
Kemp House 160 City Road, London EC1V 2NX, UK
Please add the following subject to all correspondence:
GDPR-REP ID: 13529322
9.2. Legal Basis of Our Processing. The Legal basis of Our Processing of your Personal Data within the scope of application of the GDPR, the UK-GDPR or the Swiss Data Protection Act is as follows:
9.3. Social Media Accounts
9.4. International Transfers We may share your Personal Data with recipients (including our group members, service providers or business partners, as described in this Policy), located in the EEA, the UK and Switzerland; or in the United States and/or otherwise in countries outside the EEA, the UK and Switzerland which do not provide for an adequate level of data protection from an EU or Swiss law perspective. For such transfers, we will ensure that the recipients are subject to appropriate safeguards as permitted under the applicable data protection laws, e.g. by entering into appropriate data transfer agreements on the basis of EU standard contractual clauses issued by the Commission, or by reliance upon the Article 49 GDPR derogations or corresponding derogations under the Swiss Data Protection Act, as applicable. A copy of the respective appropriate safeguards is available upon request.
9.5. Duration of Our Data Processing We retain Personal Data you provide to Us for as long as necessary for the purpose such Personal Data was originally collected or otherwise processed for, e.g. in order to meet Our contractual obligations towards you, until you withdraw your consent, or as long as you maintain a customer account with Us. If required under applicable law, We will store your Personal Data for a period of up to ten more years (e.g. under tax law). Apart from that We can further store your Personal Data for the establishment, exercise or defense of legal claims.
We may also retain aggregate information beyond this time for research purposes and to help us develop and improve Our Services.
9.6. Your Data Protection Rights under the GDPR You have the following rights pursuant to the GDPR, where applicable, which can be exercised using the contact details of the Controller listed above:
This Section provides additional information to individuals located in Canada at the time their personal information is collected by Us.
You may request details about Our privacy practices, access or correct your personal information, or make a complaint by contacting Our privacy officer in writing:
Groomie Club, 10054 Old Grove Road, San Diego, CA 92131, firstname.lastname@example.org
If you are not satisfied with Our response to your inquiry, you may contact the Office of the Privacy Commissioner of Canada: 1-800-282-1376 (toll-free) or priv.gc.ca
This Section provides additional information to individuals located in Australia at the time their personal information is collected by Us.
You may request to correct or update any of your personal information in our files. We may provide you with the ability to update some or all of your personal information directly via Our Services or by contacting us via email@example.com. If you request that your information be corrected, and we do not agree that it is incorrect, we may refuse to update that information. In such a scenario, we will provide written notice of our refusal to do so within 30 days and upon your request, will place a statement of what you allege is correct where your personal information is kept and accessed.
This Section provides additional information to individuals located in New Zealand at the time their personal information is collected by Us.
You have the right to request access to any personal information we hold about you, by emailing us at firstname.lastname@example.org
We retain Personal Data you provide to Us for as long as necessary for the purpose such Personal Data was originally collected or otherwise processed for, e.g. in order to meet Our contractual obligations towards you, until you withdraw your consent, or as long as you maintain a customer account with Us. If required under applicable law, We will store your Personal Data for a period of up to ten more years (e.g. under tax law). Apart from that We can further store your Personal Data for the establishment, exercise or defense of legal claims. We may also retain aggregate information beyond this time for research purposes and to help us develop and improve Our Services
This Section provides additional information to individuals located in Singapore at the time their personal information is collected by Us.
You can contact the Company’s Data Protection Officer at: email@example.com
14.1. Data Retention This paragraph sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
Your personal, account, transaction, usage, data is held in Our website database OR will be stored on the servers of our hosting services providers. Personal data that We process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We will retain your personal information as follows for a minimum period of 5 years following the date of the most recent contact between you and Us, and for a maximum period of 6 years following that date.
14.2. International Transfers We may share your information with recipients (including our group members, service providers or business partners, as described in this Policy), located in the EEA, the UK and Switzerland; or in the United States and/or otherwise in countries outside South Africa which do not provide for an adequate level of data protection from a South African law perspective. For such transfers, we will ensure that the recipients are subject to appropriate safeguards as permitted under the applicable data protection laws, e.g. by entering into appropriate data transfer agreements that contain the safeguards prescribed by applicable data protection legislation.
14.3. Your RightsIn this paragraph, we have listed the rights that you have under data protection law. Your principal rights under data protection law are:
As far as the law allows, We may charge a fee for attending to any of your requests above and may also refuse to carry out any of your requests in whole or in part. You may exercise any of your rights in relation to your personal data by written notice to Us, using the contact details set out below. You must let us know if any information we have about you is incorrect, incomplete, misleading or out of date, by notifying us at the contact details below. Where required by law We will take reasonable steps to correct or update the relevant information, accordingly, having regard to the purpose for which the information was collected or used.
14.4. Most Pertinent Terms We have a duty under the Consumer Protection Act 68 of 2008, to bring certain important terms to your attention. In accordance with this obligation, We hereby notify you that Sections 3, 4.1 and 6 as well as this Section 14 are important terms that should be carefully reviewed by you, as these terms may (i) limit our liability to you or another person; or (ii) constitute an assumption of risk or liability by you; or (iii) be an acknowledgement of fact by you.
We only process your personal information after obtaining your consent. You may have certain rights in relation to such processing under applicable law. To know more about any such rights and how to exercise them, please contact us at firstname.lastname@example.org.